FIRST AID: WORK smarter

being DISCIPLINED BURNOUT & RENEWAL COMMUNICATE more effectively CONFLICT & NEGOTIATIONS coping with CHANGE DIFFICULT people employee RIGHTS get a PROMOTION or RAISE get MORE DONE maintaining HEALTH & SAFETY MEETINGS & COMMITTEES NEW JOB or FIRST JOB personal EFFECTIVENESS PROBLEM SOLVING skills SALES & CUSTOMER service survive a PERFORMANCE REVIEW surviving your BOSS TROUBLE at work WORK / LIFE issues workplace POLITICS

being DISCIPLINED
- Payback—Getting the Severance Package You Deserve
  Payback—Getting the Severance Package You Deserve:, from Workplace911.com, help in a hurry.
- Once Is Enough—Avoiding Getting Laid Off a Second Time
  Once Is Enough—Avoiding Getting Laid Off a Second Time:, from Workplace911.com, help in a hurry.
- Slap on the Wrist—Coping With a Verbal Warning at Work
  Slap on the Wrist—Coping With a Verbal Warning at Work:, from workplace911.com, help in a hurry.
- Sue the #*@$!—Finding the Right Lawyer:
BURNOUT & RENEWAL
- The Right Stuff—Being More Courageous at Work
  The Right Stuff—Being More Courageous at Work: From Workplace911.com, help in a hurry.
- Singing in the Rain--Staying Positive at Work
  Singing in the Rain…Staying Positive at Work: "From Workplace911.com, help in a hurry"
- You Like Me, You Really Like Me—Building Your Self-Esteem at Work
  You Like Me, You Really Like Me—Building Your Self-Esteem at Work:, from Workplace911.com, help in a hurry.
- Whistle While You Work—Getting Happier at Work
- Asleep at the Switch—Avoiding Being Bored at Work
- Reinventing Yourself—Create New You at Work
- In Over My Head—Coping With Too Much Information
- Play That Funky Music—Getting Past a Workplace Funk:
- Ready to Blow—Spotting Your Own Triggers, So You Can Prevent an Outburst:
- Out at Home—Stop the Self-Defeating Thoughts That Hold You Back:
- Light Your Fire—Motivating Yourself at Work
- Southbound Train—Getting Out of a Rut at Work
COMMUNICATE more effectively
- Talk Less, Say More--Communicate More Effectively
  Talk Less, Say More…Communicate More Effectively:, from Workplace911.com, help in a hurry.
- The Joke Is On You…Using Humor Effectively at Work
  The Joke Is On You…Using Humor Effectively at Work: From Workplace911.com, help in a hurry.
- Stop, Look and Listen—Become a Better Listener at Work
  Stop, Look and Listen—Become a Better Listener at Work:, from Workplace911.com, help in a hurry.
- Step Up To the Mike—Giving a Speech on Short Notice
- No Joke—Getting Taken Seriously at Work
- Fill ‘er Up—Hiring the Right Person for the Job
- Sniff Test—Responding to Negative Feedback
- Casper the Friendly Ghost—Maintaining Your Personal Privacy at Work
- Ghost—Getting People to Pay Attention to Your Emails:
- Out of the Box—Thinking Outside of the Box with Gordon MacKenzie:
- The X-Files—Working With Gen-X
- Start Strong—Making an Impact in the First Five Minutes of a Speech:
- High Anxiety—Overcoming Stress When Giving a Presentation:
- The Engagement—Connecting With Your Audience During a Speech:
- Speak Up—Giving Effective Presentations:
- Critical Condition—When NOT to Give Feedback:
- E-apology—Effective Apologies Via Email
- Doing The Hand Jive—Using Hand Signals to Create More Effective Meetings
- Short Story—Elevator Pitch, Your Idea in 30 Seconds or Less
- My Inbox Runneth Over—Managing Your Inbox Effectively
- Every Story Tells a Picture—Using Stories at Work
CONFLICT & NEGOTIATIONS
- Olive Branch—Strategies to End a Dispute With a Coworker
  Olive Branch—Strategies to End a Dispute With a Coworker:, from Workplace911.com, help in a hurry.
- Rant, Repair, Rave to a Better Workplace—Using Conflict at Work
  Rant, Repair, Rave to a Better Workplace—Using Conflict at Work:, from Workplace911.com, help in a hurry.
- Start a Virtuous Cycle—Be Positive at Work
  Start a Virtuous Cycle—Be Positive at Work:, from Workplace911.com, help in a hurry.
- War of the Roses—Steps to Take Before a Negotiation
- Avoiding World War III—Facilitating a Tough Negotiation:
- Read This or Else—Responding to an Ultimatum at Work:
- Common Ground—Creating Dialogue Around Disagreements at Work:
- The Negotiator—Negotiation Strategies That Work:
- Bury the Hatchet (Not in Their Back)—Ending a Feud at Work:
- Tough Talk—Preparing For Difficult Conversations at Work:
coping with CHANGE
- Dead Zone—My Job Disappeared, What Else Can I Do?, N.E.X.T.
  Dead Zone—My Job Disappeared, What Else Can I Do?, N.E.X.T.:, from Workplace911.com, help in a hurry.
- A Successful Failure—Success Strategies for Tough Times
  A Successful Failure—Success Strategies for Tough Times from Workplace911.com, help in a hurry.
- Hot Potato—Handing Off a Project To a Coworker
  Hot Potato—Handing Off a Project To a Coworker:, from Workplace911.com, help in a hurry.
DIFFICULT people
- Listen Up--Criticizing a Coworker
  Listen Up…Criticizing a Coworker:, from Workplace911.com, help in a hurry.
- Larry in the Sky with Diamonds…Dealing with Drugs at Work
  Larry in the Sky with Diamonds…Dealing with Drugs at Work: From Workplace911.com, help in a hurry.
- The Jerk—Working With a Negative Person
  The Jerk—Working With a Negative Person:, from Workplace911, help in a hurry.
- Guilty Until Proven Innocent—Surviving a Skeptical Coworker
- Liar, Liar—Dealing With a Coworker Who Betrays You
- Knifed in the Back—Overcoming a Back-Stabbing Coworker
- My Nemesis—Surviving an Enemy at Work
- Put Down—Coping with Verbal Abuse at Work
- Bluto Bully at the Office—Surviving a Bully at Work
- Walking Tall—Confronting a Harasser at Work
- Attack of the 50-foot Woman—Working Effectively With Women at Work
- Men at Work—Working Effectively With Men at Work
- You're Not the Boss of Me—Surviving a Bossy Coworker.
- Risky Business—Surviving a Violent Coworker:
- Slack Attack—Surviving The Slackers at Work:
- Cope with the Dope—Surviving the Jerks at Work:
- Shy But Not Close to Retiring—Working With a Shy Person:
employee RIGHTS
- Fire Burned—Coping With a Wrongful Firing
  Fire Burned—Coping With a Wrongful Firing:, from Workplace911.com, help in a hurry.
- Not a Discriminating Person—Responding to Discrimination at Work (Title Seven)
  Not a Discriminating Person—Responding to Discrimination at Work (Title Seven):, from Workplace911.com, help in a hurry.
- Safe at Work—Spotting Harassment
  Safe at Work—Spotting Harassment:, from Workplace911.com, help in a hurry.
- Penny for Your Thoughts—Get Paid Fairly at Work (FLSA)
- Thin Ice—Serving “At Will” of Your Employer
- Baby Steps—Negotiating Time Off To Have a Child (FMLA)
- Open for All—Reasonable Accommodation at Work (ADA)
- Solidarity Forever—Effective Labor Unions
- No Company for Old Men—Age Discrimination and the ADEA
- Rock Around the Clock—Getting Paid Fairly for Overtime Work
- The Lone Ranger—Determining if You’re an Independent Contractor
- Solidarity Forever?—Deciding If You Should Join the Union
- Mediate Don't Litigate—Getting the Most Out of a Mediation:
- Boys Town?—Working in a Hostile Work Environment:
get a PROMOTION or RAISE
- Don’t Show Me The Money—Getting a “Cashless” Raise
  Don’t Show Me The Money—Getting a “Cashless” Raise: From Workplace911.com Help in a Hurry.
- Unforgiven—Getting Promoted When You’re Considered Indispensable:
  Unforgiven—Getting Promoted When You’re Considered Indispensable:, from Workplace911.com, help in a hurry.
- Just Say No?—When To Say No to a Promotion
  Just Say No?—When To Say No to a Promotion:, from Worklpace911.com, help in a hurry.
- Good To Go—On The Lookout For What’s Next
- No Brown on My Nose—Promoting Yourself at Wor.
- Asking for a Raise: Strategies
get MORE DONE
- Post-it—Job Keeper Strategies, P.O.S.T. - I.T.
  Post-it—Job Keeper Strategies, P.O.S.T. - I.T.: From Workplace911.com, help in a hurry.
- Phone Home—Increasing Effectiveness on the Phone
  Phone Home—Increasing Effectiveness on the Phone:, from Workplace911.com, help in a hurry.
- GOOOOOOAL—Identifying Your Goals at Work
  Goal Keepers—Identifying Your Goals at Work:, from Workplace911.com, help in a hurry
- Timeless—Time Management Strategies for Getting More Done
- SingleTasking—Why Multitasking Doesn’t Work
- Recession Action Plan: Just Say Yes—Staying Positive During Tough Times
- Just Say Yes—Staying Positive During Tough Times
- Hanging On and On—Getting Someone Off the Phone
- Dirt Devil—Cleaning Up Your Messy Desk:
- Day Late and a Dollar Short?—Stop Procrastinating at Work:
- Generate Energy at Work!
maintaining HEALTH & SAFETY
- Staying Alive—Surviving Workplace Violence
  Staying Alive—Surviving Workplace Violence:, from Workplace911.com, help in a hurry.
- You Can't Touch This—Surviving Carpal Tunnel Syndrome
  You Can't Touch This—Surviving Carpal Tunnel Syndrome:, from Workplace911.com, help in a hurry.
- Wound Too Tight—Getting To The Source of Our Work Stress
  Wound Too Tight—Getting To The Source of Our Work Stress:, from Workplace911.com, help in a hurry.
- Calm in Calamity—Surviving a Shooting at Work
- Do No Harm—Staying Safe in a Dangerous Job (OSH Act)
- Compassion at Work—Working With a Coworker Who Has AIDS
- The Great Depression—Mental Health Challenges and Your Job
MEETINGS & COMMITTEES
- Free Lunch?—Surviving a Meeting, or Interview, During Lunch
  Free Lunch?—Surviving a Meeting, or Interview, During Lunch:, from Workplace911.com, help in a hurry.
- Meet and Greet—Effective Meeting Facilitation Strategies
  Meet and Greet—Effective Meeting Facilitation Strategies:, from Workplace911,help in a hurry.
- Lessons Learned—Debriefing After an Important Meeting
  Lessons Learned—Debriefing After an Important Meeting:, from Workplace911.com, help in a hurry.
- Welcome to the Meet Market—Create a Strategy for Your Next Committee Meeting:
NEW JOB or FIRST JOB
- Transformers—Reinventing Yourself
  Transformers—Reinventing Yourself: From Workplace911.com, help in a hurry.
- My Right Foot--Starting a New Job the RIght Way
  My Right Foot…Starting a New Job the RIght Way:, from Workplace911.com, help in a hurry.
- Starting Over—Starting a New Career
  Starting Over—Starting a New Career: from Workplace911.com, help in a hurry.
- Cash Isn't Always King—Benefits, Perks and Other Non-Cash Rewards
- Front Burner—Get Noticed By Your Company’s Leaders
- Speak Up—Play an Active Role In Your Performance Review
- Starting Strong—Starting Out Your Career The Right Way
- Up, Up and Away—Getting Ahead at Work
- Ready, Set, Go—What To Do Before You Start a New Job
- Cube Conundrum—Surviving the Bureaucracy Where You Work:
- Sudden Impact—Making an Impact in Your First 60 Days on the Job:
personal EFFECTIVENESS
- Goal Keepers—Setting, and Keeping, Goals at Work
  Goal Keepers—Setting, and Keeping, Goals at Work:, from Workplace911.com, help in a hurry.
- Emotional Rollercoaster—Increasing Your Emotional Intelligence
  Emotional Rollercoaster—Increasing Your Emotional Intelligence:, from Workplace911.com, help in a hurry.
- Mentor Me—Finding the Right Coach To Help You Get Ahead
  Mentor Me—Finding the Right Coach To Help You Get Ahead:, from Workplace911.com, help in a hurry.
- Your Lifeline—Asking for Help at Work
- Fly Right—Surviving Tough Times
- Your Guardian Angel—Finding the Right Mentor at Work.
- I'm Blanking—Remembering Names at Work.
- End of the Road—The Stages of a Mentor-Mentoree Relationship:
- Get Shorty—Dealing With Your Shortcomings at Work:
- Smashing the Glass Ceiling—Getting Ahead as a Woman at Work :
- Rude Dude—Bring Good Manners to Work:
- Help!—Asking For Help Without Losing Credibility:
- Bouncing Back—Becoming More Resilient at Work:
- Use Your Head—Put More Of Your Brain To Work:
PROBLEM SOLVING skills
- Not Normal—Problem Solving in Tough Times
  Not Normal—Problem Solving in Tough Times: From Workplace911.com, help in a hurry.
- Creativity at Work—Brainstorming Effectively at Work
  Creativity at Work—Brainstorming Effectively at Work:, from Workplace911.com, help in a hurry.
- Sophie’s Choice—Evaluating a Solution
  Sophie’s Choice—Evaluating a Solution:, from "Workplace911.com., help in a hurry".
- Just Say No to the Status Quo—Bringing New Ideas to Work
- Framed—Solving Complicated Problems at Work
- Northbound Train—Getting Un-Stuck at Work:
- Keep It Simple, Stupid—Simplifying Your Job
SALES & CUSTOMER service
- Yelp About You—Getting Referrals From Existing Clients
  Yelp About You—Getting Referrals From Existing Clients:, from Workplace.com, help in a hurry.
- Closing the Deal—Making the Sale
  Closing the Deal—Making the Sale:, from Workplace911.com., help in a hurry."
- Rainmaker—Increasing Sales
  Rainmaker—Increasing Sales:, from "Workplace911.com, help in a hurry."
- Out of Time—Getting a Customer to Buy
- Misery Loves Company—Selling to a Team of Buyers:
- Objection, Your Honor—Overcoming a Customer’s Objections:
- The Closer—Closing the Sale With Your Customer:
- Pitching Pennies—Coping With a Really Cheap Customer:
- Can't Relate—Create a Better Relationship With Your Customers:
- Bad Debts—Collecting Money From Customers
survive a PERFORMANCE REVIEW
- Blowing Your Own Horn—Talking Yourself Up at Work
  Blowing Your Own Horn—Talking Yourself Up at Work:, from Workplace911.com, help in a hurry.
- Own Your Performance Review - Evaluating Your Own Performance
  Own Your Performance Review—Evaluating Your Own Performance, from Workplace911.com, help in a hurry.
- Under The Microscope-—Preparing for a Performance Review
  Under The Microscope-—Preparing for a Performance Review:, from Workplace911.com, help in a hurry.
- Speak Up—Play an Active Role In Your Performance Review
- Paper Trail—Proving to Your Boss That You’re Getting the Job Done :
- In Your Grill—Coping With Criticism at Work
- Take the Lead—Talking Yourself Up During a Performance Review
surviving your BOSS
- Cold Souls--Escaping a Bully at Work
  Cold Souls…Escaping a Bully at Work: From Workplace911.com, help in a hurry.
- Slapped in the Face—Overcoming Rejection at Work
  Slapped in the Face—Overcoming Rejection at Work:, from Workplace911, help in a hurry.
- The Village Idiot—Surviving an Idiot Boss
  The Village Idiot—Surviving an Idiot Boss:, from Workplace911.com, help in a hurry.
- Corner Office View—What Bosses Wish Employees Knew
- Sucker Punched—Surviving a Boss Who Doesn’t Fight Fair
- Shot Down—Coping After Your Boss Rejects Your Idea
- Double Trouble—Managing More Than One Boss
- Dirty Work—Coping With Unethical Requests From Your Boss
- What If YOU Are The Problem?—How We Create Our Own Problems at Work
- Watcher—What You Need To Know About Your Boss
- Toss the Boss—Surviving a Failing Boss
- Older & Wiser—Surviving a Younger Boss
- Always on a Short Leash—Surviving a Micromanager
- Glass Houses—Participating in a 360 Evaluation
- He's Full of Himself—Coping With a Narcissistic Boss:
- Boss Homework—Questions to Ask Your New Boss:
- Don't Kill the Messenger—Delivering Bad News to Your Boss.
- Boss Watcher—Understanding Your Boss:
TROUBLE at work
- Captain Courageous--Getting More Courageous
  Captain Courageous--Getting More Courageous:, from Workplace911.com, help in a hurry.
- Nothing to Fear—Maintaining the Right Attitude in Tough Times
  Nothing to Fear—Maintaining the Right Attitude in Tough Times, from Workplace911.com, help in a hurry.
- What If YOU Are The Problem?—How We Create Our Own Problems at Work
  What If YOU Are The Problem?—How We Create Our Own Problems at Work:, from Workplace911.com, help in a hurry.
- The Job You Love to Hate—Survival Strategies for a Bad Job
- Blow the Whistle—What To Do When Your Company Does You Wrong
- Your Bad—Apologizing Via Email
- Rant, Repair, Rave—Addressing Conflict at Work
- Due Diligence—Taking the Vital Signs of Your Company
- We All Fail Sometimes—Overcoming Failure at Work.
- Pulse Check—Figuring Out How Your Company Is Really Doing.
- Kryptonite—Managing Around Your Weaknesses at Work
- Biting the Hand—Deciding If You Should Sue Your Company
- The Status Quo Won’t Get You Where You Need To Go—More Creativity at Work
WORK / LIFE issues
- My Favorite Year—Retiring the Right Way
  My Favorite Year—Retiring the Right Way:, from Workplace911.com, help in a hurry.
- Hi, I'm a Work-a-holic!—Get Your Work/Life in Balance
  Hi, I'm a Work-a-holic!—Get Your Work/Life in Balance:, from Workplace911.com, help in a hurry.
- Private Parts—Maintaining Your Privacy at Work
  Private Parts—Maintaining Your Privacy at Work:, from Workplace911.com, help in a hurry.
- Love Hurts—Dating at Work
- Hanging It Up—Knowing When It’s Time to Retire
- English Not Spoken Here—Coping With an International Assignment.
- Virtual Lesson Plan—Is an Online MBA Worth It?
- Yakkity Yak—Talking to Your Spouse About Work.
- Funny Money—Dealing With Stock Options
- Dressed Down—Surviving Casual Fridays at Work:
- Nest Egg—Saving for Retirement.
- Blogga Please—Blog and Keep Your Job:
- Secret Handshake—Maintaining Your Privacy at Work:
- Parent Trap—Coping With an Older Parent AND Your Job:
- Breaking-Up Is Hard To Do—Resigning Your Job Without Burning The Bridge:
- Life Away From The Office—Successful Telecommunication Strategies
workplace POLITICS
- Not a Statistic—Spotting a Layoff Early, M.O.R.E.
  Not a Statistic—Spotting a Layoff Early, M.O.R.E.: from Workplace911.com, help in a hurry.
- Blind Spot—Avoiding Being Blindsided at Work, 4P’s
  Blind Spot—Avoiding Being Blindsided at Work, 4P’s;, from Workplace911.com, help in a hurry.
- One From the Heart--Showing Gratitude at Work
  One From the Heart--Showing Gratitude at Work:, from Workplace911.com, help in a hurry.
- My Nose Isn't Brown—Getting Ahead Through Positive Politics
- Be Seen—Increasing Your Visibility
- Between the Lines—Learning the Unwritten Rules at Work.
- The Candidate—Being More Politically Savvy at Work:
- Everybody is a Critic—Offering Criticism That Will Be Heard:
- No Respect—Gaining Credibility at Work